Smith Order Management App

Access on-demand order support and information – all at your fingertips.

Supply chain management is challenging. From product evolutions to uncertainties across markets, there can be plenty of obstacles at each step of the process – especially now, when largescale global shifts to remote work require flexibility to keep connected. That’s why we made it a goal to streamline our customers’ day-to-day by providing a simple, seamless tool to keep tabs on any of your orders with Smith.

Smith’s Order Management app offers you instant access to details like tracking information, invoices, and quality reports on orders you’ve placed with us. You can also use the app to easily contact your Smith sales rep, browse market updates, view and respond to quotes, and send new RFQs. English, Chinese, and Korean language options are all available.

Smith’s Order Management app aims to make your work with us faster, easier, and more convenient. Download the app today to get started!

With the Smith app, you can:

  • Access a daily at-a-glance view of your open and shipped orders on your dashboard
  • Stay up to date on your shipped orders by viewing tracking and delivery information
  • Download your order invoice and packing slip, or request a QC report
  • View your previous orders and submit a new RFQ directly from the app
  • See the most relevant information and order updates on the improved dashboard
  • Access order status details to see exactly what’s going on with your orders and where your parts are
  • View and respond to quotes directly from the app
  • Access up-to-the-minute market updates

The Smith Order Management app is now available for both iPhone and Android on the App Store or on Google Play.*

*Use of the Smith Order Management app requires approval to confirm you are an active customer set up in our system. Once you have downloaded the app and created an account, Smith will confirm your details and grant you full access to all app features.