SmithWeb.com FAQ

Here are some Frequently Asked Questions about Smith & Associates...

Can I submit a requirement on SmithWeb?
Yes. Click Submit Requirement on the SmithWeb home page and complete the form. A Smith & Associates Sales Representative will respond immediately with a quote.

Can I place an order on SmithWeb?
Currently SmithWeb is set up to receive requirements only. To place an order, visit our locations page to find a Smith office near you, or call +1 (800) HOUSTON or +1 (713) 430-3000.

Can I submit an RMA request on SmithWeb?
Not at this time. But instructions on how to initiate the return process can be found on the SmithWeb Return Procedures page.

How can I get a MySmith login?
For all consignment customers, please request a login through your account representative.

Can I access my account information on SmithWeb?
Currently, Smith & Associates consignment partners can access their consigned inventory through MySmith.

Who can I contact if I have problems with SmithWeb or MySmith?
Contact the SmithWeb Webmaster at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Who can I contact about my Smith MarketWatch subscription?
Send an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .