Our focus on quality is backed by third party certifications and industry affiliations. As a leader in our industry, we believe in not only meeting, but exceeding industry standards for quality. We actively maintain certification requirements and reach beyond these standards to promote the highest level quality products and services.
Smith's quality management system delivers results.
Smith's ISO 9001:2008 certification recognized our ability to consistently provide product that meets our customers' requirements, and our continuing efforts to maximize customer satisfaction.
Smith operates with the environment in mind.
We believe in maintaining and promoting an environmentally conscious workplace, and we understand that you need to comply with emerging international environmental regulations. We're ISO 14001:2004 certified and have developed an Environmental Policy designed to address environmental requirements.
Smith upholds environmental and social responsibility.
Smith’s EPA-recognized R2 certification reflects our dedication to promoting and maintaining responsible electronic recycling practices. Our e-waste practices address worker health and safety, data security, environmental stewardship, and the worldwide downstream management of end-of-life electronic material and equipment.
Smith helps you avoid costly ESD damage.
Our ESD safe warehouses and trained quality staff help you avoid the costs associated with ESD-damaged electronic components. Our warehouses are ANSI/ESD:2007 certified, so all electronic components are handled using ESD-safe materials and in accordance with ESD-Safe handling procedures.
ESD Certificate US , ESD Certificate HK , ESD Certificate AMS
Smith's trade compliance helps expedite product delivery.
In addition to a global logistics team dedicated to the on-time delivery of customer orders, we are also a member of several trade compliance programs. We were one of the first 20 companies in the US Customs Importer Self-Assessment program, and we remain one of the Top 1000 US importers. We also meet US Customs C-TPAT security standards. Our compliance and participation in programs such as these help avoid customs delays that slow product delivery.
Smith’s testing standards ensure the best product.
The heart of our quality program lies in our industry-leading counterfeit testing labs and procedures. Our ISO/IEC 17025 accreditation recognizes the organization of our quality and technical operations and our competence to provide expert testing. The accuracy, reliability, and repeatability of our testing capabilities promise our customers consistent quality. With Smith’s Houston headquarters and Hong Kong logistics hub both accredited under this strenuous program, we are able to maintain the same high standard across our global offices so that – no matter where in the world you are – Smith can promise top-quality product and safeguarding from counterfeit threats.
ISO 17025 US , ISO 17025 HK, ISO 17025 Scope of Accreditation
Smith assures aerospace-industry quality.
Our AS9120 certification reflects our support of the aerospace industry through a careful focus on areas affecting safety and reliability. We uphold high standards in traceability, control of records, airworthiness certification, splitting and precision of lots, and evidence of conformance to meet the aerospace industry’s stringent security and dependability needs.
Smith safeguards your supply chain.
Smith’s AS6081 certification reflects sourcing, quality, and due diligence procedures that meet the most stringent standards in the industry. Our avoidance protocol, detection, mitigation, and disposition of counterfeit electronic parts keep inauthentic components out of the aerospace supply chain and protect quality, safety, and performance.
Smith protects you from counterfeit components.
Smith's CCAP-101 certification reflects our commitment to making sure all components we provide are genuine. We adhere to the highest industry standards for counterfeit avoidance and uphold stringent quality practices. We do our part daily to protect the supply chain from counterfeit parts.
CCAP-101, CCAP-101 Hong Kong
Smith ensures employee health and safety.
Smith’s OHSAS 18001 certified occupational health and safety program adheres to the highest standards, minimizing risks to employees and ensuring them a safe and healthy place to work. From safety training to protective equipment and ergonomics, our care and precision at every level of our business ensure Smith’s stability and efficiency.