The Product of Experience and Commitment
At Smith, you can't talk about quality without talking about SmithSecure. All aspects of Smith's business – the products we distribute and the services we provide – benefit from the focus on quality established by the SmithSecure framework.
So what exactly is SmithSecure? SmithSecure is an overall program – we call it a framework -- for ensuring that our customers receive top quality products and services from Smith. This framework fuses our real world experiences and knowledge with industry best practices to set high standards for quality throughout our business.
These standards are reflected in four specific programs: