There’s quality in everything we do.

The Product of Experience and Commitment

At Smith, you can't talk about quality without talking about SmithSecure.   All aspects of Smith's business – the products we distribute and the services we provide – benefit from the focus on quality established by the SmithSecure framework. 

So what exactly is SmithSecure?  SmithSecure is an overall program – we call it a framework -- for ensuring that our customers receive top quality products and services from Smith.  This framework fuses our real world experiences and knowledge with industry best practices to set high standards for quality throughout our business. 

These standards are reflected in four specific programs:

• SecureSource
• SecureService
• SecureTest
• SecureTech

SecureSource

SecureSource means our vendors are screened to assure that we receive only top quality parts. At Smith, we believe that vendor screening is the first line of defense against counterfeit components.

• Formal Selection Process
• Vendor Application
• Vendor Performance Metrics
• Vendor Audits

• Internal Vendor Rating System Based on:
  • Performance
  • Credit Worthiness
  • Delivery Record

• Based on customer specifications

SecureService

SecureService offers customers the strategies and products needed to keep supply chains running securely. Smith's Supply Chain Strategies help our customers reduce carrying costs, minimize the effects of future price increases or shortages and achieve accuracy in cost planning.

• Reduce Total Cost of Inventory Ownership  
• Manage Component Lifecycle  
• Source Hard-to-Find Parts
• Identify Cost-Saving Opportunistic Purchases
• Consolidate and Reduce Vendors
• Hub Components for JIT Production or Repair
• Disposition Slow Moving or Excess Inventory

• A Hedge Against Anticipated Price Increase
• Fixed Source for Inventory
• Reduce Carrying Costs

SecureTest

SecureTest uses Smith's in-house resources to assure product quality. Smith was one of the first independent distributors to build an in-house testing lab, which we provisioned with the most advanced  in-house tools to verify component authenticity and functionality.

• Decapsulation Machine
• X-Ray Machine
• Luxo Scopes
• XRF Analyzer
• Dynasolve/Acetone Wipe Test

• Comprehensive Inspection Process
• Certified Inspectors

• CPU
• Hard Drives
• Board Level
• Memory
• LCDs

SecureTech

SecureTech is our commitment to inform you of critical market and industry data. Our SmithTech program is focused on building and sharing our expertise in a host of ways, not only with our own global team but with our partners.

• Bi-Weekly Newsletter
• Quarterly Analysis
• Industry Blog

• Processors
• Memory
• Display Panels
• Hard Drives

• In-Depth Departmental Training
• Quality Inspector Certifications
• Ongoing Development