Smith & Associates Introduces SmithDirect

September 10, 2001
Smith & Associates Introduces SmithDirect
Corporate phone number gives customers 24 hour access to Smith worldwide

Houston, Texas - Smith & Associates, a leading independent distributor of semiconductors and electronic components, today announced the launch of SmithDirect, a twenty-four hour phone number that connects customers to a Smith representative anywhere in the world.

Customers can access SmithDirect by calling Smith's corporate headquarters' telephone number: 1-800 HOUSTON or (713) 430-3000. Multilingual operators are on duty around the clock Monday through Friday to connect customers to an international Smith representative who is fluent in the customer's native language. One number is all customers need to talk to a Smith representative in the United States, Mexico, Korea, Spain, China, or The Netherlands.

"This is an exciting advancement for us - any Smith representative, anywhere in the world, twenty-four hours a day with just one number," noted Robert Ackerley, President and Co-Founder of Smith & Associates. "SmithDirect is the next step in our ongoing effort to improve customer service by giving international customers the most convenient way to contact a representative."

SmithDirect is the most recent measure in Smith's efforts to enhance already strong customer service. Recent initiatives have included strengthening the overseas offices with additional expertise and translating into multiple languages. Future advancements will be announced in the next few months.

Smith & Associates
Founded in 1984, Smith & Associates ( is a multi-hundred million dollar independent distributor of semiconductors, electronic components, and computer products to manufacturers and resellers of high-technology and computer equipment. Smith has more than 15,000 suppliers and partners in over 60 countries and was one of the first independent distributors to provide open-market component pricing via the Internet. Smith is also a leader in "just-in-time" delivery with the ability to deliver large quantities of components anywhere in the world, with very short lead times. Smith has offices in Houston, Hong Kong, Amsterdam, Seoul, Guadalajara, Barcelona, and Silicon Valley. For more information, please call SmithDirect at 1-800-HOUSTON or 713-430-3000.

Copyright 2012 N.F. Smith & Associates LP.  All Rights Reserved.  View our Privacy Policy.

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