Smith & Associates Awarded ISO Certification

February 18, 2002
Smith & Associates Awarded ISO Certification

Houston, Texas -Smith & Associates, a leading Independent Distributor of electronic components, announced that their Houston location, the information and logistics hub for all of their global locations, has been awarded ISO 9001:2000 Certification. ISO is a globally recognized quality management system used by leading businesses worldwide. To meet ISO requirements, Smith & Associates underwent an extensive assessment of its processes and procedures.

Smith & Associates received certification for ISO 9001:2000 as a result of an assessment conducted by SGS International Certification Services. Under the designation of International Standards, ISO requires that Smith & Associates represent an international consensus on assuring consistent delivery of superior quality products and services.

"For a global company like Smith & Associates, receiving ISO Certification for our headquarters is a vital benchmark - one we are proud to achieve," stated Lee Ackerley, executive vice president and co-founder. "More importantly, the certification is a reflection of our obligation to superior customer relationships. It validates that Smith & Associates has demonstrated consistency in upholding the highest standards of business operations and management practices.''

The mission of ISO promotes the development of standardization and related activities in the world facilitating the international exchange of goods and services. The rigorous quality management system is the catalyst for the development and cooperation in the spheres of intellectual, scientific, technological, and economic activity.

"Quality is such a fundamental process for Smith & Associates - it's not a standard, it's an obligation," states Gary Morrissey, vice president of operations. "This certification is not about 'bragging rights', it's a reflection of a company-wide commitment and an essential part of our continual pursuit for a quality operation," Morrissey emphasized. "All of our offices worldwide are fully dedicated to surpassing customer expectations, increasing management involvement, and continual quality improvements."

ISO is made up of some 130 national standards institutes from countries large and small, industrialized and developing, in all regions of the world. ISO develops voluntary standards, over almost the entire range of technology, which adds value to all types of business operations.

Smith & Associates
Founded in 1984, Smith & Associates (www.smithweb.com) is a multi-hundred million dollar Independent Distributor of semiconductors, electronic components, and computer products to manufacturers and resellers of high-technology and computer equipment. Smith has more than 15,000 suppliers and partners in over 60 countries and was one of the first Independent Distributors to provide open-market component pricing via the Internet. Smith is also a leader in "just-in-time" delivery with the ability to deliver large quantities of components anywhere in the world, with very short lead times. Smith has offices in Houston, Hong Kong, Amsterdam, Seoul, Guadalajara, Barcelona, and Silicon Valley. For more information, please call SmithDirect at 1-800-HOUSTON or 713-430-3000.

 

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