Smith & Associates Announce SmithSecure Quality Initiative
HOUSTON, TEXAS – (November 29, 2010) – For more than 25 years, Smith & Associates has led the way in developing programs, systems and processes to counter non-conforming and counterfeit parts in the electronics component industry. Today, that experience culminated with the release of Smith's latest quality initiative, SmithSecure.
SmithSecure, a program highlighting Smith's total commitment to quality in every aspect of its business operation, includes four core programs:
- SecureSource establishes standards and practices for Smith's purchasing, sales and operations teams, to assure the highest quality products, every time;
- SecureService assures customers the best possible experience, from the handling and delivery of product to long-term inventory solutions;
- SecureTest uses Smith's in-house labs with the most advanced equipment to verify the authenticity of components; and
- SecureTech, focuses on continual training, meaning everyone on the Smith team is fluent in the latest standards and practices, and allows us to offer our market expertise to customers.
"Our customers know that parts sourced from Smith will always be of the highest quality and fully reliable," said Kirk Wehby, Vice President, Operations. "SmithSecure is an extension of that bond between Smith and its customers. Our commitment to quality is unmatched in the industry, and Smith is dedicated to operating with extreme diligence to ensure that we remain the leaders in counterfeit detection and prevention."
Quality at Smith goes beyond inspection and testing. Smith operates under the principle that quality is at the core of all operations and impacts the way every department is run.
"From our supply chain strategies to our vendor screening and management, quality is ingrained into every aspect of our operations. SmithSecure is a framework for the quality values that drive our business forward," said Matthew Hartzell, Chief Operating Officer.
About Smith & Associates - Founded in Houston in 1984, Smith & Associates (www.smithweb.com) is a leader in the independent distribution of semiconductors and electronic components to electronics and high-tech manufacturers. Smith offers shortage sourcing for commodity and obsolete parts, innovative purchasing and inventory management solutions, redistribution of excess inventory, and component stocking for warranty and repair programs.
A privately held company, Smith & Associates employs more than 250 people worldwide, with annual revenue in excess of US$400 million. Smith's regional hubs in Houston, Hong Kong and Amsterdam are ISO certified and IDEA compliant. In addition, sales and purchasing offices are located in Silicon Valley, Barcelona, Guadalajara, New York, Shanghai, Shenzhen, and Seoul. For more information or to reach a Smith representative 24 hours a day, please call: 1.800.HOUSTON or +1 713.430.3000
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For more information, contact:
Smith & Associates
V.P. of Marketing +1 713.430.3000